AJB Bathrooms is an Australian owned, family-run and family values business, with over 20 years experience in the cabinet making, kitchen and bathroom renovation industry.
Full time supervisors are looking after each renovation to ensure the quality of all our work is guaranteed.
Our supervisors have been Tilers from apprenticeships or worked as fulltime Tilers before joining AJB Bathrooms. That means they each bring full knowledge and experience in all the requirements of bathroom renovations.
You’ll find our helpful staff are a pleasure to talk to with their experienced advice on the different styles of basins, tapware and vanity tops available, including stone tops, laminate tops, or fully moulded benchtops.
When I was young, I helped my grandfather in his cabinetmaking business during the school holidays. My admiration for my grandfather and his work ethic encouraged me to strive to achieve ownership of my own business. I completed my Shopfitting Apprenticeship in 2000 and my first company, AJB Kitchens, was born.
AJB Bathrooms stemmed from AJB Kitchens carrying out kitchens renovations and hearing the struggles our customers were having with the reliability of companies carrying out their bathroom renovations. They would often ask us to renovate their bathrooms as they were delighted with the service they had received with their kitchen.
Upon hearing this and wanting to be able to help our customers with a positive experience with their whole renovation, and not just their kitchen AJB Kitchens upgraded their licence to also cover bathrooms.
With the experience our customers were having with their bathroom renovations (together with customer referrals), this side of the business was growing rapidly which led to the decision to split the company to be able to allocate the appropriate resources to bathroom renovations.
I can honestly say that I love my job and I love helping people turn their visions into reality.
Meet the Team
Our Core Business Values are as follows:
Strong Customer Focus
A considerable amount of time has been spent focussing on people – both our team members and our customers. We are creating a healthy work environment where our team actually want to come to work and want to work FOR each other, rather than only thinking of themselves. This healthier work environment has made our staff happier, which in turn makes our customers happier, resulting in us achieving better margins which can then be shared with our team.
It is our ongoing aim to keep up communication amongst our staff to ensure a high level of morale as we have found that a happy worker is a good worker. A little bit of extra effort put into this area far outweighs ignoring any issues, and results in better productivity, less absenteeism and willingness for staff to put the hard yards in when required.
Our team take the time to listen to our customers and answer any queries they may have. Our customers are treated with the level of professionalism that they deserve.
We value the provision of high quality workmanship and excellent customer service, and we believe in providing a quality job at a fair price.
We want to be seen as a leader in our field, be known for our integrity and to have the respect of our customers and suppliers.
We believe the fundamental ingredient in maintaining a successful business is to exceed our customers’ expectations.
From a marketing perspective, it costs a business more to find a new customer than it does to retain an existing one and to subsequently receive referrals from those customers due to outstanding service. It is for this reason that a high emphasis is placed on ensuring you are looked after with friendly and helpful service from the very beginning through to the very end.
You will notice we take the time to listen to you and answer any queries you may have, provide professional realistic suggestions, and you will always be treated with the level of professionalism you deserve.
It is our aim to continually enhance our level of service to our customers and be the most recognised supplier of high quality bespoke kitchen and bathroom renovation in the Sydney area.
AJB Bathrooms will dedicate proper time and resources to complete your work as soon as possible and to minimise any inconvenience while the work is being undertaken
To keep you informed in advance of all work performed and what is coming next, by email or phone
To honour the wording of the fully detailed Proposal so all work itemised will be completed in full
There will be no hidden “extras”. You will only pay for what is specifically written in the Proposal. Any extra work or alterations to the Proposal will be agreed and confirmed in writing prior to commencement